Terms of Service


1. Introduction

Welcome to Manzil Auto Spares (PTY) LTD, trading as Rsa Auto Spares (Louis Trichardt). These Terms of Service govern the use of our website and the purchase of products or services offered. By accessing our site or making a purchase, you agree to abide by these terms.

2. Description of Goods and Services

Manzil Auto Spares (PTY) LTD is a South African business operating in the Retail Automotive Parts & Accessories industry. We sell high-quality automotive parts and accessories both online and through our brick-and-mortar store.

3. Delivery Policy

  • Processing Time: Orders are processed within 2 business days of payment confirmation.
  • Delivery Time: Delivery is expected within 3–5 business days via your selected courier. Please note that delays beyond our control may occasionally occur.
  • Delivery Confirmation: You will receive confirmation and tracking details once your order is dispatched.

4. Export Restrictions

  • Products and services on this website are only available to customers residing in South Africa.

5. Returns and Refunds Policy

  • Availability: All products and services are subject to availability. If an item is unavailable, we will issue a full refund within 30 days.
  • Customer-Initiated Cancellations: Order cancellations by the customer are subject to a 10% administration fee.
  • Return Requests: Returns are accepted for eligible items, provided they are returned in original condition within 14 days of delivery. Shipping costs for returns are the responsibility of the customer unless the return is due to a fault on our part.

6. Privacy Policy

We are committed to safeguarding your privacy.

  • Personal Information: We adhere to the Promotion of Access to Information Act 2 of 2000 (PAIA) in protecting personal information. You can access the PAIA document here.
  • Data Use: Information collected will be used solely for order processing, customer service, and communication purposes.

7. Payment Options

We accept the following payment methods:

  • Bank Transfer: Bank transfers must be made to the designated account details provided at checkout.
    • Important: We are not responsible for incorrect transfers. Please ensure you enter the correct banking details when making a payment.
    • Orders will only be processed and shipped once the payment reflects in our bank account.

8. Payment Security

  • Encryption Technology: Transactions are encrypted using Secure Socket Layer 3 (SSL3) for enhanced security.
  • No Card Data Storage: We do not store any card details on our website.

9. Merchant Information

  • Country of Operation: South Africa
  • Transaction Currency: South African Rand (ZAR)

10. Responsibility

Manzil Auto Spares PTY(LTD) assumes full responsibility for:

  • The sale and delivery of goods and services offered on this website.
  • Customer support, including resolving disputes and addressing inquiries.

12. Country of Domicile

This website operates under the laws of South Africa.

  • Legal notices or correspondence should be sent to:
    106 Burger Street, Louis Trichardt, Limpopo, 0920, South Africa

13. Variations to Terms

  • We reserve the right to amend these Terms of Service or any part thereof at any time without prior notice.

14. Company Information

  • Registered Name: Manzil Auto Spares (PTY) LTD
  • Trading Name: Rsa Auto Spares
  • Registration Number: 2018/008950/07
  • Physical Address: 106 Burger Street, Louis Trichardt, Limpopo, 0920, South Africa
  • Contact Email: info@rsaautospareparts.co.za
  • Contact Phone: 082 517 8685

15. Customer Support

For further inquiries or support, please contact us:

  • Email: info@rsaautospareparts.co.za
  • Phone: 082 517 8685

These terms are effective as of 09/12/2024​. Thank you for choosing Rsa Auto Spares for your automotive needs!